Who we are
I was born in Los Angeles and lived there until I was five. Then my family moved to Bowling Green, and today it is hard for me to imagine living anywhere else. This community is home.
We started Freedom Contracting to make sure every transaction was handled with integrity, honesty and respect. Our goal was simple: anyone who trusted us with their home should come away feeling confident about the work, the value and the way they were treated.
It is rewarding to know how much value we can deliver for our customers: excellent products, skilled installation and straightforward pricing. A roof is a major investment, and we believe you deserve peace of mind from the first inspection through the final walkthrough.
What "high quality customer experience" means to us
It isn't a slogan. It's the small things: showing up in the window we said, explaining what we found in language that isn't designed to confuse you, giving you the photos whether or not you hire us, protecting your landscaping, and walking the finished job with you before the trailer leaves.
A roof is one of the largest purchases most households make, and it usually happens on the worst week of the year. Being steady, clear and easy to reach during that week is the entire job.
Four things we don't bend on
Tell the truth about the roof
If it doesn't need replacing, we say so and put it in writing. We would rather lose a job than sell one that wasn't needed.
Answer the phone
You get a person, not a queue. During storm season we staff up so calls get returned the same day.
Leave it cleaner than we found it
Tarped landscaping, protected units, magnet-swept lawns and driveways. Nails in the yard are a failure, not a fact of life.
Stand behind the work
Workmanship warranty in writing on every job, backed by manufacturer coverage on materials. And we're still here to honor it.